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Customer Removal Service Form

Please fill in the form and submit. All information will only be used on removal service and keep record required by law.
Invoice Number*
Company*
Title
First Name*
Last Name*
Primary Phone*
Secondary Phone
E-mail*
Address*
Skip Room and Floor
Region*
District*
Area*
Elevator Available*
Car Park Space Available*
Type 1 - Appliances
LCD TV With Screen Not Less Than 30"
LCD TV With Screen Up To 30"
Dehumidifier
Type 2 - Computers
Computer
Printer
Scanner
Monitor
Preferred Collection Date*
Preferred Collection time*

Reminder:
-The above electrical equipment is regulated under the Product Eco-responsibility Ordinance (Cap. 603). The Ordinance imposes a recycling levy on the product as follows:
Computer/ Printer/Scanner: $15 per item; Monitor: $45 per item
-For return or refund, if the "Recycling Label" is lost, the customer should pay for the full cost as mentioned above.
(a) The removal service may be different from the delivery and installation service. The old items pending removal can be removed in advance or placed
temporarily at the premises for collection later as appropriate.Customers can contact us for arrangement.
(b)The old items will not be returned once collected.
(c)The old items must stand - alone and be freed from other connections or obstacles.
(d)If the old items have serious hygiene issues(e.g.rancid foods, presence of cockroaches and ants, etc.), our staff will have the right not to remove such items, and there will be no more free removal service for the customers.
(e)Customers shall give no less than 2 working days' notice in respect of any request for change of delivery time, date and/or place.
(f) In the event of a Black Rainstorm Warning / Tropical Cyclone Warning Signal No. 8 or above, the removal service will be suspended and rescheduled.
(g) The company shall not be liable for any delay, suspension or rescheduling due to traffic or adverse weather conditions or other factors.
(h) All personal data are for the purpose of arranging removal service for the old items only and the company shall comply fully with the obligations and requirements of the Personal Data(Privacy) Ordinance(Cap. 486).
(i) In case of any disputes, the decision of the company shall be final.